FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.
About The Opportunity
FCM Asia is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success! We work in a teamwork environment where we maintain a favourable working relationship with co-workers in all departments to foster a culture of trust and mutual respect.
By joining the team, you'll discover first hand why we're recognised around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people.
FCM is a leading global travel management company, renowned for providing innovative and flexible travel solutions to multinational and national organizations. We operate in 97 countries with 24/7 support, leveraging cutting-edge technology to deliver exceptional value. As part of the ASX-listed Flight Centre Travel Group, FCM offers market-leading rates, exclusive solutions, and added-value services across business travel, MICE, and corporate events.
We are currently seeking an experienced Assistant Vice President - Sales for our MICE business in Mumbai. This leadership role offers an exciting opportunity to drive growth and success in our Meeting & Events division.
Key Responsibilities:
- Sales Leadership: Lead and manage the MICE sales team, ensuring a high level of performance, motivation, and achievement of sales targets.
- Revenue Generation: Oversee the achievement of sales targets, with a focus on driving top-line revenue of 15-20 crores.
- Client Relationship Management: Build and nurture relationships with key clients, ensuring high client satisfaction and retention. Act as the primary point of contact for key accounts.
- Team Development: Coach, mentor, and develop the sales team, ensuring the consistent achievement of individual and team goals.
- Sales Strategy: Develop and execute the sales strategy for the MICE division, identifying opportunities for growth and new business acquisition.
- Lead Generation & Sales Pipeline: Ensure the generation of leads, conversion into business, and the maintenance of a robust sales pipeline.
- Market Insights: Keep up-to-date with market trends and competitor activities to refine sales tactics and positioning.
- Cross-Functional Collaboration: Work closely with internal departments (Operations, Contracting, etc.) to ensure smooth execution of sales processes and client requirements.
- Reporting & Forecasting: Manage sales forecasting, track performance against targets, and provide regular reports to senior management.
Qualifications & Skills:
- Experience: A minimum of 10-12 years of experience in sales within the MICE industry or a related travel management field, with at least 5 years in a leadership or managerial capacity.
- Proven Success: A demonstrated track record of achieving sales targets, building client relationships, and leading successful teams.
- Leadership Abilities: Strong leadership, coaching, and team management skills.
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively engage with clients, teams, and senior management.
- Sales Expertise: Strong knowledge of the MICE business, client acquisition strategies, and sales processes.
- Strategic Thinking: Ability to develop and execute a sales strategy aligned with company goals.
- Technical Skills: Proficient in MS Excel, PowerPoint, and CRM tools.
What’s in it for You?
At FCM, we value and invest in our people. We offer a comprehensive benefits package, a collaborative and inclusive work culture, and opportunities for career development. Here’s what you can look forward to:
- Competitive Salary: Market-aligned remuneration with performance-based incentives.
- Career Advancement: Opportunities for growth within FCM and globally across the Flight Centre Travel Group.
- Work-Life Balance: Paid annual leave, flexible work options, and a supportive work environment.
- Wellbeing: Comprehensive health insurance and wellbeing initiatives for you and your family.
- Recognition & Rewards: Regular recognition through events like Buzz Nights and the annual Global Gathering.
- Travel Perks: Exclusive discounts and travel benefits to fuel your passion for travel.
Why FCM?
FCM is more than just a job – it’s a career with endless possibilities. As part of the Flight Centre Travel Group, we offer a dynamic, supportive, and inclusive culture. We are committed to creating a diverse environment where innovation thrives, and our people are empowered to reach their full potential.
Join us and be a part of the team that’s setting the standard in the global travel management industry. Together, we open the world for those who want to see.
Apply Today and Help Us Lead the Future of Travel!
FCM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
