Product Growth Manager- Melbourne, VIC

Apply now Refer a friend Job no: 525153
Brand: Flight Centre Brand
Work type: Full time
Location: New South Wales, Queensland, Victoria
Categories: Wholesale & Product, Leisure Travel & Retail

 
 
Flight Centre Brand (FCB) cares about our customers and making sure they are matched with the best possible products when booking with us.

We are looking for a dynamic Product Growth Manager to help make it easy for our consultants by growing product attachment within Flight Centre Australia. The successful applicant will analyse and identify business needs and develop and implement strategies to address these needs in conjunction with the Product and Supplier Leader. 


If you have strong product knowledge, a passion for our customer, experience influencing change and excel at building strong and lasting relationships, you might be exactly who we are after!

This onsite role can be based in either Melbourne, Sydney or South Bank, QLD.
 
 
Primary Accountabilities & Objectives
  • Working with Product and Supplier Leader to deliver product strategy that meets the needs of our business
  • Working with Nation Leaders, Suppliers and internal business to coordinate consumer events
  • Act as a central point of contact within FCB AU for store network small-scale sponsorship requests to ensure support is documented and ROI is tracked
  • Deploy strategies for nations, areas and stores with at risk/below average product segment/branded product attachment in collaboration with business leaders
  • Working with the Learning and Development to ensure the most impactful product content is included in all levels of consultant training in accordance with the Product Strategy
  • Work with all areas of the business, including external partners, to collect, collate and verify feedback around current and future state of product offering including product, pricing, support and customer service
  • Support the launch of new products or suppliers to ensure effective communication, timely rollout, and alignment on key performance metrics.

Experience

  • 5+ years industry experience
  • 2+ years leadership experience
  • Experience driving a product strategy
 
Why Flight Centre?

🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more. 

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within 

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025) 

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

 

We value you

Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

 

Irreverence. Ownership. Egalitarianism. 

 

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes. 

#LI-BC1#FCB#LI-Onsite

Applications close: E. Australia Standard Time

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