Please note: This is a Temp Role, for 6 months.
Purpose:
The role of the Finance Online Operations Support admin role is to assist with daily, weekly and monthly Finance account reconciliations. We require an individual who has high attention to detail and values accuracy.
The team is responsible for driving efficiency within the team whilst supporting the front end growth and increasing their productivity. This will involve actively reviewing current procedures to ensure there is continuous improvement to the processes.
The team is accountable for bank reconciliations, unchecked reporting and the support of our front end selling staff through timely response to queries as well as training and development.
Working within a team, this role will allow the individual to gain experience with working with other teams in finance. The front end consultants are the internal customers so proven great customer service is a key requirement.
The success of this role will be streamlining current processes and implementing enhancements for the front end within receipting and payment solutions, while meeting deadlines in a timely manner.
1.Primary duties and responsibilities:
Preparation of daily, weekly and monthly Online reconciliations
Preparing daily, weekly and monthly recon’s of the following accounts:
•Ticket Centre
•Conferma
•Lodge Cards
•Adyen Recons.
•Ad Hoc Suppliers
Any other recon’s that may be needed in the future.
2.Banking and Accounts Receivable :
•Perform Bi-monthly bank reconciliation of the bank accounts with a final Bank Rec done at Month End
•Provide excellent service to sales and support staff as well as building and maintaining relationships.
•Provide accurate and timely advice for Tarmac and Omnis queries.
3.Operational Duties
Unchecked Items
•Unchecked Reporting – Monthly unchecked 3rd party review and aged items followed up with Front End to assist with clearing timeously.
Debit Ledgers
•Debit ledger reporting and analysis. Review of Debit ledgers to ensure follow up is being actioned, assisting the business where possible to clear debit ledgers.
Open Ledgers
•Review of aged open ledgers to ensure all is accurate and follow up is being actioned. Working with the front end to minimize and resolve risk around open ledgers in Omnis.
•Open ledger Sherlock tagging reviewed to ensure accurate reporting on all open ledgers.
Bank Charges
•Reconcile merchant fees ensuring billings are correct.
Training
•Ad hoc training for Novices around Finance functions which includes Omnis, Tarmac and Finance Minimum Standards training. Any additional training in store for consultants on any Finance processes as required.
Statement Updates
•Ensure statements are updated timeously.
Commission Testing:
•Testing procedures involve tracing the details recorded in the ledgers back to client and operator documentation. The ledgers are also reviewed to ensure that the details recorded in the ledgers are correct.
Reporting:
•Any ad hoc reporting as required by Finance or the Business.
Projects:
•Assist with any Finance/Business projects as required.
4.Process Efficiency:
•Continuously reviewing, challenging processes and enhancing them to so they are fit for purpose.
•Working with the front end to make sure processes are in place that aid front end productivity.
•Assist and provide accurate and timely advice to the front end with any Omnis & Tarmac related queries.
Team Responsibilities
•Liaising with the bank, merchant services and credit card payment providers.
•Client Cash reporting updates / client cash recs.
•Finance policy non-compliance reported to Audit and Risk team.
•Omnis & Tarmac testing. Send out communication of any updates.
•Provide support for other team members so team deadlines are met.
•Support the wider finance teams to ensure deadlines are met.
•Note any exceptions for non-compliance of Finance Minimum Standards.
•Assist with any ad hoc Finance/Business projects as required.
Role descriptions & accountabilities may change
Education and qualification:
Minimum requirements -
Grade 12 certification
Tertiary Education
Experience:
•Minimum 2 years’ experience in an FCTG Leisure store OR in a commercial business related to the travel industry
•Tarmac & Omnis or other finance back office system experience is an added advantage.
•Excel Intermediate-level experience is required
•Accounting experience is an added advantage.
