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HR Leader

About the opportunity:

A rare and exciting opportunity has arisen in the People and Culture Department in Mexico City as a Human Resources Leader.

The HR Leader plays a key role in the implementation of HR strategy and initiatives to achieve the vision, philosophies, and goals of the company, and impact the retention of our people.

The successful candidate will act as a partner to the business leaders and provide HR expertise across FCTG Mexico brands and businesses. Strong focus on proactive education, coaching and empowering business leaders to manage their employee situations effectively in line with HR policies and procedures and legislative requirements.

Who we are:

Successful, hard-working, fun, and dynamic is how Flight Centre Travel Group describes its culture. We look for smart, savvy individuals – innovative creative people who bring a real passion to their work. We value our people and reward them with a supportive work environment and a real career path. If you can relate to our culture, then this is an opportunity you won’t want to miss!

At the very core of our operations is a passion and drive to share the love of travel and to open up the world for those who want to see.

Who you are:

• Strong business acumen with detailed understanding of all FCTG brands and businesses and the ability to build strong relationships with key stakeholders
• Customer focused, providing outstanding service to internal business partners and other teams
• An excellent communicator who presents ideas and concepts logically and clearly, practices information sharing and active listening
• Strong interpersonal skills in the context of internal and external parties.

Key Responsibilities

• Develop structured approach and framework for resolving key business problems
• Apply problem-solving frameworks and use appropriate analytical tools
• Present clear recommendations to Flight Centre management
• Proactively identify key stakeholder groups
• Seek input from stakeholders and respond to stakeholder queries
• Clearly communicate key business outcomes with stakeholders
• Develop and effectively present coherent, well-structured negotiating positions
• Build long-term relationships with negotiating partners
• Agree service quality levels with business partners
• Ensure delivery of HR services at agreed levels
• Understand impact of changes in competitive global labour market
• Develop and evaluate strategic option set in response to these changes
• Contribute to FCTG strategy development

Position Requirements:

• 8+ years of experience in Human Resources

• Intimate knowledge of generalist HR policy, procedures & practice.
• Bilingual Spanish/English
• Proven successful performance in HR or Advisory role in a large organization.
• Knowledge of future trends in HR and ability to think strategically to create innovative future HR practices 
• An understanding of the alignment of all HR practices with organizational strategy and business outcomes.

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture.  We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• A career, not a job: We offer genuine opportunities for people to grow and evolve.
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Diversity and Inclusion initiatives
• Giving Back: Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures programs supporting nominated charities through Workplace Giving, Volunteering, and Fundraising. 

If this sounds like the opportunity you have been waiting for and you would like to be part of our award-winning culture then APPLY NOW. 

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity, and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at recursoshumanos@flightcentre.com.mx

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